Shipping & Return Policies

*We offer free shipping on all orders over $49.00.

The observed federal holidays for 2016 are listed below. Keep in mind that the United States Postal Service (USPS) is a federal agency, so any time you have an order coming via USPS Priority Mail, it’ll be delayed if it is supposed to ship on or around any of these holidays.

Federal Holidays, Observed

Friday, January 1 – New Year’s Day

Monday, January 18 – Martin Luther King, Jr. birthday (observed)

Monday, February 15 – Presidents Day (observed)

Monday, May 30 – Memorial Day

Monday, July 4 – Independence Day

Monday, September 5 – Labor Day

Monday, October 10 – Columbus Day

Friday, November 11 – Veterans’ Day (observed)

Thursday, November 24 – Thanksgiving Day

Monday, December 26 – Observed for Christmas Day

Service Delivery Commitment Time

Priority mail is usually fast for the price, but the USPS makes no promises.  You will be emailed the tracking number so that you can be sure of when the package will arrive.  If by chance you do not receive a tracking number, you can log-in to your account via our website and the tracking number should be in the notes for each order.  If you still do not see a tracking number, please contact us so that we can get that information to you.

Our shipping methods are available by location and as such, some methods are not available in all countries & localities.

General Return Policy

If for any reason you are not completely satisfied with your Vape Juice or accessories purchase within 30 days of receiving it, we’ll take it back.  Just pay the shipping, and we offer exchanges, store credit, or refunds at our discretion.  We want you to know that we are that confident in our product, and that we are committed to you, our customer.

*Retail/Wholesale excluded.  Shipping cost will be collected prior to shipment.